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Manual contents

Online booking

Your public business page, online booking rules, sharing the link and QR code, the photo gallery and client reviews.

Every business in Appointa has its own public page where clients see your services, team and work and book an appointment themselves, at any time of day and without installing an app. This chapter looks at that page from two angles: what the client sees and which steps they go through, and what you, as the owner or a manager, set up so that online booking works the way your business needs.

Here you'll learn how to set booking rules (how far ahead clients can book, how late they can cancel, who is allowed to book and whether your confirmation is needed), how to share the link and QR code with clients, how to manage the photo gallery and how to choose which reviews count toward your public average rating. The chapter is meant for owners and managers. Staff don't see these settings in their menu.

  1. 01Public business pageWhat clients see on your public page, how they book an appointment step by step, how they sign in and how they cancel an appointment themselves.
  2. 02Booking rulesHow far ahead and how late clients can book, how late they can cancel, whether your confirmation is needed and who is allowed to book online at all.
  3. 03Sharing and the QR codeWhere to find the link to your booking page, how to share it on social media and at your business, and how the Client verification QR and the A5 flyer work.
  4. 04GalleryHow to add up to 30 photos of your business, choose a cover photo, arrange the order and categories, and where clients see them.
  5. 05ReviewsWho can rate an appointment, how you choose which reviews count toward your public average rating, and where ratings are shown to clients and to you.