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For massage studios

Booking software for massage studios — nobody answers the phone mid-massage.

Clients book themselves, online, 24/7. You do your work — the calendar fills without a single phone call. No commission per booking.

No card · The demo comes pre-filled with services and a team · Starter free

Massage studio — Studio za masažu Mir
Demo: Studio za masažu Mir

Appointa for massage studios — in practice

A massage lasts from half an hour to ninety minutes, and between clients the sheet needs changing and the room airing. Some clients come once, often with a gift voucher, others weekly for their back. While you work your hands are in oil, not on your phone — so Appointa handles the scheduling, from a first-visit questionnaire to a standing weekly slot.

Health questions before the first massage

On Pro and Premium you build a questionnaire — a longer answer for injuries, tick boxes for pregnancy or high blood pressure — and attach it to a first-visit service, so regulars aren't asked every week. The client completes it by phone; you read the answers before they're on the table.

Back pain, every Tuesday at six

A client with a bad back comes every Tuesday at six. On Pro and Premium you make the appointment weekly recurring, and Appointa holds it ahead with the same therapist. Going away? In the Appointa app they can pause the series — no new dates are added until they restart it.

A massage as a gift

Before the holidays someone buys a massage for their mum. On Premium you sell a gift voucher for an amount or a specific massage, take payment, and Appointa generates a code. Mum enters it when booking online or you redeem it at the desk — and you always see its status.

Bookings 24/7, no phone calls

Your page appointa.hr/s/your-salon works while the salon sleeps. Put the link on Instagram and your Google profile — clients pick the service, person and time themselves.

Fewer empty slots

An automatic reminder the day before, through the channel the client has — in the app, by SMS with the add-on enabled, or by e-mail. If someone cancels, the waitlist offers the slot to the next client right away.

The whole team's calendar

Shifts, holidays, days off — everyone sees their own, you see everything. Regulars? A recurring appointment in two clicks.

Clients who come back

Visit history, a loyalty programme and promo codes. Reviews are published by you — on your page, not on a marketplace.

You start with these services ready

The demo and a new account come with a ready-made price list for “Massage studio” — change anything in a couple of clicks.

ServiceDurationPrice
Relaxing massage 60 min60 min40 €
Deep-tissue massage60 min45 €
Sports massage60 min45 €
Back & neck massage30 min25 €
Aromatherapy massage 90 min90 min55 €

The price list is a starting template from the Appointa catalog — names, durations and prices are yours the moment you sign up.

The questions that come up first

I need time between massages for fresh sheets and airing the room. Can that be set?

There's no separate buffer field between appointments, so you include the prep time in the service duration — e.g. enter a one-hour massage as 70 minutes. Online bookings are then offered only with that gap, so the next massage never starts before the room is ready.

A client doesn't use up the whole amount on a voucher. What happens to the rest?

An amount voucher can be used several times until it runs out: it covers each appointment up to the remaining balance, and Appointa records every use. At any moment you can see how much is left and on which appointment it was spent. A voucher for a specific service is used once and covers that service's full price.

Can I stop someone booking an 8 am massage at midnight?

Yes. In the booking rules you set the earliest online booking, e.g. 12 hours. An 8 am massage can then be booked online until 8 pm the evening before at the latest; after that the client sees that time crossed out. You can still add appointments to the calendar whenever you like — the rules apply only to online bookings.

My clients are older — they won't use apps.

They don't install anything — they book through a regular web page. And the ones who'd rather call? You add their appointment in a couple of clicks and everything else works the same: reminder, history, calendar.

How long does setup take?

Open an account in 5 minutes; the wizard walks you through opening hours, services and your team. Import existing clients from Excel — no retyping.

What about no-shows?

Mark the appointment as a no-show and Appointa keeps the history per client. Day-before reminders cut most no-shows anyway.

Tips for massage studios

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See “Studio za masažu Mir” in Appointa — before signing up.

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