A patient booking app: what a physiotherapist actually needs
A patient booking app for physiotherapists: a checklist of what to look for — treatment series, client files, pre-appointment forms, reminders and GDPR.
Who it's for → Health & therapy → Chiropractor / osteopath
For chiropractors & osteopaths
Booking software for chiropractors & osteopaths — your hands are busy — literally.
Patients book online while you focus on therapy. A reminder through the channel each patient has — in the app, by SMS with the add-on, or by e-mail — cuts no-shows, and your records stay tidy. GDPR, data in the EU.
No card · The demo comes pre-filled with services and a team · Starter free
Appointa for chiropractors & osteopaths — in practice
With chiropractors and osteopaths the first visit runs longer, followed by shorter treatments, frequent at first and further apart later. Your hands are on the patient the whole time, so a missed call often means a missed booking. Appointa sends new bookings to your phone, you get treatment consent before the first visit, and you adjust the series as the rhythm of visits changes.
Frequent first, then further apart
The first two weeks the patient comes Tuesdays and Fridays: set a recurring appointment for both days with an end date. Moving to once a month? End that series and start a new one, every four weeks, from the next visit. Rhythms aren't edited, they're replaced. On Pro and Premium.
A booking lands between patients
Every online booking arrives as a push in the Appointa Pro app, with the start of the patient's note. Want to approve appointments yourself? Turn off direct booking and confirm requests in a few taps between treatments. An unconfirmed request expires after 24 hours, so the time doesn't stay locked.
Consent before the first adjustment
In the intake form for the initial assessment, add a Consent field with your full treatment consent text. The patient reads and confirms it at home, and Appointa stores the exact text they saw and when they accepted. Later edits don't change consents already given. On Pro and Premium.
Booking 24/7, no phone
Patients pick a time online — the link goes on your Google profile and website. Prefer to call? You add the appointment in a couple of clicks.
Fewer no-shows
A reminder the day before, through the channel the patient has — in the app, by SMS with the add-on enabled, or by e-mail. A cancelled slot is offered to the next patient on the waitlist right away.
Tidy records
Visit history per patient in one place. Data on EU servers, GDPR, CSV export whenever you want.
The whole practice's schedule
Multiple therapists and shifts without collisions, and recurring therapy is booked in two clicks. Add a room or a device as a resource and appointments book it automatically — with no overlaps.
You start with these services ready
The demo and a new account come with a ready-made price list for “Chiropractor / osteopath” — change anything in a couple of clicks.
| Service | Duration | Price |
|---|---|---|
| Initial consultation | 45 min | 50 € |
| Chiropractic adjustment | 30 min | 40 € |
| Osteopathic treatment | 50 min | 50 € |
| Spinal therapy | 45 min | 45 € |
| Follow-up visit | 30 min | 30 € |
The price list is a starting template from the Appointa catalog — names, durations and prices are yours the moment you sign up.
The questions that come up first
Can a patient send an X-ray or report through the intake form?
No. An intake form has fields for short and longer text, a dropdown, a checkbox and consent, but not file attachments. So ask in the form whether the patient has any imaging and request that they bring it to the appointment. Whatever matters for further treatments goes into the patient's chart, which your whole team sees and the patient doesn't.
How do I make the first visit longer than a treatment?
Initial assessment, chiropractic adjustment, osteopathic treatment and follow-up are separate services, each with its own duration and price. The setup wizard already suggests them for your field, and you adjust the durations to the way you work. Online booking offers times based on the duration of the service the patient picks, so a first visit gets a longer slot.
How do I close bookings while I'm on a course?
Enter an absence for those days and no online slots are offered for you. If you only work in the morning that day, set a special shift for the date, which replaces your weekly schedule. Appointments already booked aren't cancelled automatically, so move or cancel them, and the patients are notified.
My patients aren't 'digital'.
They don't install anything — they book through a regular web page, and whoever calls, you add manually in a couple of clicks. Reminders reach everyone the same way.
What about confidentiality?
Data sits on EU servers under GDPR, with a data-processing agreement available on request. You can export your data at any time.
How do I reduce patient no-shows?
An automatic day-before reminder plus a no-show history per patient. For repeat offenders: confirm the appointment a day ahead.
Tips for chiropractors & osteopaths
All articlesThe first 5 minutes decide whether a client comes back
A client's first visit decides whether she comes back for years or never. How to get the first five minutes right, from booking to hello, with the maths in euros.
How to raise your prices without losing clients
A concrete plan for raising prices: how much to add, a ready-made message for your clients and the maths on how many of them you can afford to lose and still come out level.
See “Kiro & Osteo studio Os” in Appointa — before signing up.
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