Booking system for businesses
Less phone tag.
More clients.
Online calendar, reminders, chat, promotions and loyalty — all in one app. Save an hour a day, cut no-shows from 12% to 3%, fill quiet Tuesdays automatically.
- ✓ Starter free
- ✓ No credit card
- ✓ 0% commission
- ✓ Free setup
Your business right now
Losing an hour a day to admin.
The phone rings 60 times a day. Clients cancel last minute. Tuesday is empty. Saturday is overbooked. Excel and WhatsApp don't talk. Sound familiar?
1+ hour on the phone
Bookings, cancellations, questions — all by call. Clients call while you're mid-cut.
12–15% no-shows
Clients forget, the slot stays empty. €25–80 lost per appointment.
Empty quiet days
Tuesday afternoon never fills. No way to shift demand off the weekend.
Excel + WhatsApp + Insta
Three channels that don't sync. Double entry, mistakes, missed clients.
You don't know the numbers
Which staff member is most profitable? Which service earns most? You run on gut feel.
Bookings only while you work
Clients can't book at 10pm or on Sunday — they call tomorrow or go elsewhere. You lose appointments while you sleep.
Why Appointa
Time, money and retention.
Measurable results in 30 days. The figures are an example from a single business.
−22 h/ mo
An hour a day saved
70–80% of bookings go online (web + app). Reminders send themselves. Messages in one place — no Instagram + WhatsApp + phone loop. Roughly €200/mo saved on admin.
+€540/ mo
No-shows drop from 12% to 3%
A reminder a day ahead — in the app if the client has it, otherwise by SMS with the SMS add-on enabled, or by email. The client sees the appointment in their phone calendar. 18 saved appointments a month in an average business.
+€500/ mo
Quiet days fill themselves
Create a promotion in 2 minutes (Quiet Tuesdays −20%). Share the promo code on Instagram — clients enter it at booking and the discount applies automatically. €0 marketing, all measurable.
+€5,000/ yr
Loyalty = clients come back
Punch card 10th free or spend €100 → €10 credit. The client sees progress in the app, push trigger one before a full card. Frequency rises from 8x to 10x a year across 100 regulars.
Who it's for
Work by appointments? Appointa is for you.
From hair salons to physiotherapy and yoga — whether you work one-on-one, run group sessions with limited seats, or book a room, machine or vehicle along with the person, Appointa fits the way you work. The demo comes pre-filled with services, a team and appointments for your line of work.
No card, no strings. The demo comes pre-filled, and the Starter plan is free.
…and every other business that runs on appointments.
In three steps
How it works
Up and running in 5 minutes from creating an account. Migrating your existing client list — included.
Create an account
Enter your business name and email. We open the account and send a magic link. No card, no commitment.
Onboarding wizard
5 steps: logo, address, opening hours, services, staff. All with pre-filled defaults. 5 min to your first booking.
Clients book
Share the link from Instagram, show clients the QR code. Clients book online, you get a push. Less phone tag from day one.
Free setup
You don't have to do it alone. We'll set everything up — for free.
Get in touch and we'll set up your business together on a half-hour call. By the end of it you have a booking link ready to post on Instagram. No charge and no strings, on every plan — the free Starter included.
Set up in 30 minutes
We go through services, prices, staff, opening hours and booking rules together on a call. You talk, we type.
Client import
Send us an Excel file or a client list and we'll move your address book over — no retyping.
Fiscalization (Pro and Premium)
On a call we go through the FINA certificate, the business premises and the ePorezna registration together. You upload the certificate and confirm the registration; we guide you step by step to your first invoice.
Free consulting
Not sure how to set the cancellation window, reminders or rules for clients who don't show up? Ask — the advice is free, even before you open an account.
Missing something, or need Appointa connected to your own system?
Tell us what you need. If it makes sense for other businesses too, we add it for free. Connecting your own systems — your website, accounting software or another tool you already use — we do on request, by arrangement. You can already embed the booking form in your website — the embed code is in Settings, under “Sharing & QR”.
Got another question? Feel free to get in touch — by phone, on WhatsApp or by email. We usually reply within 24 h.
Clients book themselves — no phone calls
In a few taps the client sees free slots, picks a stylist and confirms — daytime or at 11pm, without your phone ringing. The appointment drops straight into your calendar.
No cancelled slot goes to waste
Fully booked? Clients join the waitlist. The moment a slot frees up, the first in line gets a push and 15 minutes to book — before it rotates on. The empty chair fills itself.
Run your business from your phone
Calendar, clients, revenue and messages — all in the Appointa Pro app. Add an appointment, reply to a client or check your day on the go — no computer needed.
Your whole team in one calendar
Every staff member's appointments in one place — drag, move, cancel. No paper, no double bookings, no forgotten slots.
Your whole salon on one screen
Open Appointa and the day is already laid out — today's appointments, this week's revenue and new messages at a glance. No digging, no paper.
Know exactly how the business is doing
Revenue, appointment counts, no-show rate and top services — clear reports instead of guesswork. Track progress week over week.
Your team, shifts and services — sorted
Add staff, assign their services and working hours, and track each person's performance. Everyone knows their schedule; you see the whole picture.
You get your own web page too
Every business gets a modern public page — services, prices, team, opening hours and a booking button. Share the link or QR code and clients book right away, no web developer needed.
In the package
Everything you need, nothing you don't.
16 key tools in one app. No hidden costs.
Smart calendar
Weekly, daily, multi-staff. Changes show up instantly.
Reminders
A day ahead, through the channel the client has — push or email; included. SMS for clients without the app — an add-on with prepaid credits.
Learn more →Chat
Client ↔ team, right in the app. Read / replied status.
Reviews
Clients rate after the appointment. Public or internal.
Promotions
A promo code with a discount — percentage or fixed, with a validity window and usage limits. The client enters it at booking.
Loyalty
Punch card or euro stamps. Auto-redeem on the next booking.
Waitlist
When an appointment is cancelled, push the first in line. 15 min to book.
Reports
Revenue per day, no-show rate, top services, staff performance.
Gallery
Interior, before/after, work. Clients see it visually.
Booking QR
The client scans at your place, opens the app, books in 30 seconds.
Group sessions
A class or group treatment? One slot takes several clients — it shows 4/20 seats filled.
Gift vouchers
Sell a value or single-service voucher. The client gets the code by push or email and keeps it in the app (“My gift vouchers”), and the balance is spent across bookings.
Resources
Rooms, equipment, vehicles. A booking reserves a free resource along with the person — never two appointments on the same room, vehicle or machine. In every plan.
Fiscalised invoices
Issue a fiscalised invoice for an appointment or on its own, from the web or the team app. Clients get it in the app or by e-mail, and you send your accountant the invoice export and the sales ledger (KPR). For businesses in Croatia, on the Pro and Premium plans.
Learn more →About us
A tool that looks like an app, works like a notebook.
We built Appointa because we saw businesses still tracking appointments in notebooks or Excel, while clients expect the online experience they get everywhere else.
Our goal is simple — give businesses a tool that looks like a modern app but works like a notebook. No tutorials. No frustration.
Just you and your clients
We're not a marketplace. We're here for you and your clients.
We don't list you next to competitors, we don't take a commission, we don't offer your clients to anyone else. You and your clients — happy and coming back, without the needless admin.
More bookings
Clients book themselves, 24/7, no phone calls. Quiet slots fill on their own.
Stronger loyalty
Punch cards and reminders bring clients back — without you having to call them.
Less admin
Calendar, messages and reminders run themselves. You do your work, not paperwork.
0% commission
A fixed subscription, never a cut per booking. Every euro from a visit stays yours.
Pricing
Fixed subscription. No commission.
Starter is free. Annual billing is cheaper.
Starter
For new businesses bringing their bookings online.
- Up to 30 appointments per month
- 1 employee
- Public booking link
- Two apps (client + business)
- Reminders (push or email)
- Client chat
- Reviews
- Reports
- Gallery
- Resources (rooms, equipment, vehicles)
- Booking QR
- SMS notifications with prepaid credits (add-on)
- —Promotions
- —Loyalty
- —Waitlist
- —Fiscalised invoices
Pro
For businesses that need more than 30 appointments a month.
- Unlimited appointments
- Up to 3 employees (+€5 per extra seat)
- Public booking link
- Two apps (client + business)
- Reminders (push or email)
- Client chat
- Reviews
- Reports
- Gallery
- Resources (rooms, equipment, vehicles)
- Booking QR
- Fiscalised invoices
- SMS notifications with prepaid credits (add-on)
- —Promotions
- —Loyalty
- —Waitlist
- —Multiple locations
Premium
For businesses that want to retain clients, fill quiet days and automate repeat visits.
- Everything in Pro
- Up to 5 employees (+€5 per extra seat)
- Fiscalised invoices
- Promotions with promo codes
- Loyalty program (punch + euro stamps)
- Waitlist with auto-notify on cancellation
- Gift vouchers
- Packages & memberships
- Multiple locations under one business
On every plan, the free Starter included, setup and consulting are free. Get in touch →
VAT is not charged.
Signature
A platform that carries only your name.
For brands that won't wear someone else's signature. Booking on your domain, messages from your address, apps in your name in the App Store and Google Play. Appointa is behind it all, and nowhere to be seen.
- Your domain
- Your apps
- Your messages
- No one else's logo
We take on a limited number of partners.
Frequently asked questions
I get it, you're sceptical.
Here's what other business owners most often ask before starting.
It's expensive for my small business. Is it worth it?+
Look at it this way: the Pro plan is €20/mo — one haircut a month covers the cost. Fewer no-shows and better occupancy mean the subscription pays for itself within a few saved appointments a month. Plus the Starter plan is free — test it without a card, then decide if you need more.
My clients are older, they won't install an app.+
Clients don't have to install anything. They book through the regular web — a link from Instagram, from a Google profile, or a QR code at your place. And the ones who'd rather just call you? Nothing changes: you add their appointment in a few clicks in the web or mobile app, and everything else works as if they'd booked themselves. The mobile app is for those who want extras — it's optional. And reminders? Clients without the app get them by SMS if you enable the SMS add-on, otherwise by email — one channel per client.
I have an Excel/paper book, it all works. Why change?+
It works, but it doesn't scale. Excel doesn't send a reminder to the client — you do. A paper book doesn't tell you which staff member is most profitable. Appointa works 24/7 without you. Plus, you move your client list over yourself in a few clicks — importing clients from Excel or CSV is built in, with a preview before you confirm.
I'm afraid you'll steal my clients and send them to competitors.+
Appointa is SaaS, not a marketplace. We're software you rent. Your clients are yours. A client booking at Studio Lara sees only Studio Lara — no competitors next to your business, no commission per booking. Fixed subscription, 0% commission.
What about GDPR? Where is my data?+
Data is on servers in the EU (Hetzner) and processed under the GDPR. The Data Processing Agreement (DPA) is published at appointa.hr/dpa. Clients can request deletion of their account themselves through the app, and you can export your list of appointments to CSV whenever you like. You can also protect password sign-in with optional two-factor authentication (2FA).
How long does setup take?+
Opening an account: 5 min. The onboarding wizard guides you: branding, address, opening hours, services, staff. Up and running in 30 min. An old client list? Import it yourself from Excel or CSV in a few clicks — no retyping.
Can I cancel my subscription whenever I want?+
Yes, you cancel it in the app whenever you like, with no penalties. The subscription runs until the end of the period already paid (month or year), and a started period is not refunded.
I don't have time to set it all up myself — do you help?+
Yes, and it's free — on every plan, Starter included. We set your business up with you personally: a half-hour call walks through services, staff and booking rules, and on Pro and Premium we also guide you through turning on fiscalization. Consulting is free too, even before you open an account. Reach us by phone, on WhatsApp, through the form below or at [email protected].
Ready?
Send an enquiry, we reply within 24h.
Questions about the product, sales or integration? Get in touch — we aim to reply within 24h, Monday–Friday.
No time to do it all yourself? We'll set your business up for free — a half-hour call walks through services, staff and rules. Consulting is free too, even before you sign up.