Booking at a dog grooming salon: breed, duration, reminders
Booking for dog grooming where the time depends on breed and coat: define services by size, switch on reminders and keep a file on every dog.
Who it's for → Beauty & grooming → Pet grooming
For pet grooming salons
Booking software for pet grooming salons — dog in the tub, phone on silent.
Clients book themselves, online, 24/7. You do your work — the calendar fills without a single phone call. No commission per booking.
No card · The demo comes pre-filled with services and a team · Starter free
Appointa for pet grooming salons — in practice
In a pet grooming salon, duration depends on the dog as much as the service: grooming a Maltese and a big poodle are different jobs, and a bath keeps the tub busy. The client is the owner, but what you need to know is about the pet — temperament, skin, favourite cut. Appointa handles it with services that have real durations, resources and a client record with notes.
Small, medium and large dogs
Instead of one grooming service, create three — small, medium and large dog — each with its own duration and price. The owner picks the size when booking, and Appointa only offers times the job really fits into. So a big dog never gets a slot sized for a Maltese.
One tub for the whole salon
Add the tub as a resource and mark bath services as needing it. When two groomers work at once, Appointa won't let both hold a tub appointment at the same time — online or in the calendar. Nail trims without a bath still run in parallel. Resources come with every plan.
Everything about the dog, recorded
The owner's client record holds everything about the dog: name, breed, how it copes with the dryer, the owner's preferred cut. A shampoo allergy goes under Allergies as a red warning. Open the appointment in the web calendar and it's all there — a new colleague knows Reks hates the dryer.
Bookings 24/7, no phone calls
Your page appointa.hr/s/your-salon works while the salon sleeps. Put the link on Instagram and your Google profile — clients pick the service, person and time themselves.
Fewer empty slots
An automatic reminder the day before, through the channel the client has — in the app, by SMS with the add-on enabled, or by e-mail. If someone cancels, the waitlist offers the slot to the next client right away.
The whole team's calendar
Shifts, holidays, days off — everyone sees their own, you see everything. Regulars? A recurring appointment in two clicks.
Clients who come back
Visit history, a loyalty programme and promo codes. Reviews are published by you — on your page, not on a marketplace.
You start with these services ready
The demo and a new account come with a ready-made price list for “Pet grooming” — change anything in a couple of clicks.
| Service | Duration | Price |
|---|---|---|
| Bath & care | 60 min | 30 € |
| Dog grooming cut | 90 min | 45 € |
| Hand stripping | 60 min | 40 € |
| Nail trim | 15 min | 8 € |
| Cat grooming | 60 min | 35 € |
The price list is a starting template from the Appointa catalog — names, durations and prices are yours the moment you sign up.
The questions that come up first
An owner brings two dogs. How does that get booked?
Each dog gets its own appointment with its own service, so the owner books two appointments back to back. In the booking rules, check how many active bookings one client may hold — the default is 3 — and raise it if needed. Note both dogs in the owner's client record so the team knows which dogs it's dealing with.
Can I ask about vaccinations and the dog's health before the first visit?
On the Pro and Premium plans you build your own questionnaire — e.g. a tick box for vaccinations, a longer answer for skin problems, a drop-down for the dog's temperament — and attach it to the service you choose. The owner receives it by email and fills it in without logging in. Every appointment for that service gets a new form, so it's best tied to a dedicated first-visit service.
Only one colleague handles cats. Can that be set up?
Yes. Assign the cat grooming service to her alone, and online it's offered only with her and only during her shifts. A cat owner can't accidentally book with a colleague who only does dogs. When she's on holiday, cat grooming simply isn't offered online until she's back, while everything else runs as usual.
My clients are older — they won't use apps.
They don't install anything — they book through a regular web page. And the ones who'd rather call? You add their appointment in a couple of clicks and everything else works the same: reminder, history, calendar.
How long does setup take?
Open an account in 5 minutes; the wizard walks you through opening hours, services and your team. Import existing clients from Excel — no retyping.
What about no-shows?
Mark the appointment as a no-show and Appointa keeps the history per client. Day-before reminders cut most no-shows anyway.
Tips for pet grooming salons
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See “Salon za ljubimce Reks” in Appointa — before signing up.
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