A private clinic: several doctors, consulting rooms and appointments without waiting-room chaos
Patient scheduling for a private clinic: per-doctor calendars, rooms as resources, pre-visit intake forms, SMS reminders for older patients and GDPR.
Who it's for → Health & therapy → Private practice
For private practices
Booking software for private practices — scheduling stops eating half the day.
Patients book online while you focus on therapy. A reminder through the channel each patient has — in the app, by SMS with the add-on, or by e-mail — cuts no-shows, and your records stay tidy. GDPR, data in the EU.
No card · The demo comes pre-filled with services and a team · Starter free
Appointa for private practices — in practice
A private practice mixes very different appointments in a single day: a specialist examination, an ultrasound, a fifteen-minute blood draw and a longer preventive check-up. When everything goes through the phone, the nurse spends half the day booking. Appointa gives each service its duration and the hours it's offered in, shares a machine between doctors without overlaps, and tells patients about changes to a doctor's schedule for you.
Blood draws in the morning only
Only take blood from 8 to 10 am? Give the service that schedule window on weekdays, and online booking offers only those times, in steps equal to the service duration. Other examinations are still offered across the doctor's whole working hours. Service schedules are available on every plan.
One ultrasound, two doctors
Add the ultrasound machine as an Equipment resource and make the Ultrasound examination service require it. Slots are offered only when both doctor and machine are free. The daily Resources view shows the machine's schedule, and you can block it for servicing, with a warning if appointments already exist then.
A doctor suddenly off sick
Enter an absence for the doctor and no new online slots are offered for them. Cancel their booked appointments in one go through Bulk actions, for that doctor and those days only, with a reason. Patients get a cancellation notice, so the nurse needn't call them one by one.
Booking 24/7, no phone
Patients pick a time online — the link goes on your Google profile and website. Prefer to call? You add the appointment in a couple of clicks.
Fewer no-shows
A reminder the day before, through the channel the patient has — in the app, by SMS with the add-on enabled, or by e-mail. A cancelled slot is offered to the next patient on the waitlist right away.
Tidy records
Visit history per patient in one place. Data on EU servers, GDPR, CSV export whenever you want.
The whole practice's schedule
Multiple therapists and shifts without collisions, and recurring therapy is booked in two clicks. Add a room or a device as a resource and appointments book it automatically — with no overlaps.
You start with these services ready
The demo and a new account come with a ready-made price list for “Private practice” — change anything in a couple of clicks.
| Service | Duration | Price |
|---|---|---|
| Specialist examination | 30 min | 60 € |
| Ultrasound | 30 min | 50 € |
| Blood draw | 15 min | 15 € |
| Preventive checkup | 45 min | 80 € |
| Consultation | 20 min | 40 € |
| Follow-up | 20 min | 35 € |
The price list is a starting template from the Appointa catalog — names, durations and prices are yours the moment you sign up.
The questions that come up first
Can we limit booking to our own patients?
Yes. When you turn off anonymous bookings, only approved patients from your client list can book online, and a new person sends an access request. At reception you can display the Client verification QR: whoever scans it is verified straight away and can book, unless you turn off auto-approve on scan.
How many doctors can work in Appointa?
Starter is for one staff member, Pro for up to three and Premium for up to five, and on both paid plans you can buy extra seats. Each doctor can get their own login on the web and in the Appointa Pro app, with the role of owner, manager or staff member. If the practice works at several addresses, Premium handles multiple locations.
Does Appointa keep medical records?
No, and it doesn't connect to software that does. Appointa is for booking, reminders, scheduling and a record of visits, and its client chart is meant for short working notes such as allergies. Test results and documentation stay in the system you already use, and you can export appointments from Appointa to CSV when needed.
My patients aren't 'digital'.
They don't install anything — they book through a regular web page, and whoever calls, you add manually in a couple of clicks. Reminders reach everyone the same way.
What about confidentiality?
Data sits on EU servers under GDPR, with a data-processing agreement available on request. You can export your data at any time.
How do I reduce patient no-shows?
An automatic day-before reminder plus a no-show history per patient. For repeat offenders: confirm the appointment a day ahead.
Tips for private practices
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See “Ordinacija dr. Marić” in Appointa — before signing up.
A demo with ready-made services, a team and appointments for your line of work. No card, no strings.
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