For spa & wellness centres
Clients book themselves, online, 24/7. You do your work — the calendar fills without a single phone call. No commission per booking.
No card · The demo comes pre-filled with services and a team · Starter free
Spa and wellness guests don't come in a hurry: a day package lasts three hours, the sauna takes several people at once, and treatments run across rooms the whole team shares. Guests often plan weeks ahead, for a weekend or as a gift. Appointa handles both individual treatments and shared sessions with a set number of places, so reception doesn't have to count by hand who's already in the sauna.
Give the sauna service a number of places, say six, and it becomes a group service: each guest books a place and sees how full it is, like 3/6, and once it's full that time is no longer offered. You can also give it a schedule, e.g. weekday evenings only.
A day package lasts three hours and holds one room throughout. Add your rooms as resources and mark that service as needing a room, so Appointa won't offer it online when every room is taken. When a room needs a deep clean, block it and nobody can book it.
On the Premium plan you sell regulars a membership with unlimited visits for 30 days. When a guest books the sauna, the membership covers it automatically and Appointa tracks the expiry. Mark the service as “package only” and only guests with a valid membership can book it online.
Your page appointa.hr/s/your-salon works while the salon sleeps. Put the link on Instagram and your Google profile — clients pick the service, person and time themselves.
An automatic reminder the day before, through the channel the client has — in the app, by SMS with the add-on enabled, or by e-mail. If someone cancels, the waitlist offers the slot to the next client right away.
Shifts, holidays, days off — everyone sees their own, you see everything. Regulars? A recurring appointment in two clicks.
Visit history, a loyalty programme and promo codes. Reviews are published by you — on your page, not on a marketplace.
The demo and a new account come with a ready-made price list for “Spa & wellness” — change anything in a couple of clicks.
| Service | Duration | Price |
|---|---|---|
| Spa day package | 180 min | 90 € |
| Body scrub | 45 min | 35 € |
| Body wrap | 60 min | 45 € |
| Hot-stone massage | 75 min | 55 € |
| Sauna session | 60 min | 20 € |
| Spa facial | 60 min | 40 € |
The price list is a starting template from the Appointa catalog — names, durations and prices are yours the moment you sign up.
As far as you decide: the default is 30 days, and in the booking rules you can set anything from one day to two years, or no limit at all. A shorter window leaves you room to change shifts or prices before guests lock them in with bookings, while a longer one suits packages planned months ahead.
Enter the days you're not working as business closures, and decide for each public holiday whether you're open. On those days there are no free times online. Appointments already booked for that period you cancel in one go with bulk actions, with a reason and a notice to guests, instead of calling them one by one.
No — you sell and take payment for packages and memberships at the centre, and Appointa keeps track of visits and expiry. Your public page does list active packages as a price list, with name, number of visits, validity and price, plus a note that they're bought on site. That way guests know in advance what to expect at reception. Packages and memberships are part of the Premium plan.
They don't install anything — they book through a regular web page. And the ones who'd rather call? You add their appointment in a couple of clicks and everything else works the same: reminder, history, calendar.
Open an account in 5 minutes; the wizard walks you through opening hours, services and your team. Import existing clients from Excel — no retyping.
Mark the appointment as a no-show and Appointa keeps the history per client. Day-before reminders cut most no-shows anyway.
Spa and wellness scheduling without clashes over rooms and therapists: a calendar by room and therapist, packages that count down and group appointments — with the maths in euros.
Which numbers to track in a salon so you know where you stand: takings, occupancy, no-shows, retention and average spend — what's healthy and when it's an alarm.
How to get Google reviews without begging: ask every happy client, at the right moment, and make it a one-tap job. The system, plus the maths in euros.
A demo with ready-made services, a team and appointments for your line of work. No card, no strings.
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