For lash & brow studios
Clients book themselves, online, 24/7. You do your work — the calendar fills without a single phone call. No commission per booking.
No card · The demo comes pre-filled with services and a team · Starter free
Lashes and brows mean long, precise appointments and a steady rhythm: a volume set takes two hours, refills come every two to three weeks, lash lifts and brow lamination sit in between. A no-show or last-minute cancellation costs you half an afternoon, and mid-set you can't even glance at your phone. Appointa keeps refills on rhythm and puts freed time straight back online.
When a client comes in for her first refill, make that appointment recurring every two weeks, same day and time. Appointa books the dates ahead; if one is already taken, it skips it and carries on, so you only rearrange that date. Recurring appointments come with Pro and Premium.
You don't want to give a two-hour volume slot to a complete stranger. With anonymous bookings off — also the default — only your own clients book online; a new one signs up and sends a request you approve under Clients. Your regulars won't even notice.
A client says she won't make her volume set in an hour. When you cancel it in Appointa Pro, the late-cancellation fee from your booking rules is already ticked because the deadline has passed, and it's recorded with the appointment. Appointa doesn't collect it, so tell clients the rule upfront.
Your page appointa.hr/s/your-salon works while the salon sleeps. Put the link on Instagram and your Google profile — clients pick the service, person and time themselves.
An automatic reminder the day before, through the channel the client has — in the app, by SMS with the add-on enabled, or by e-mail. If someone cancels, the waitlist offers the slot to the next client right away.
Shifts, holidays, days off — everyone sees their own, you see everything. Regulars? A recurring appointment in two clicks.
Visit history, a loyalty programme and promo codes. Reviews are published by you — on your page, not on a marketplace.
The demo and a new account come with a ready-made price list for “Lashes & brows” — change anything in a couple of clicks.
| Service | Duration | Price |
|---|---|---|
| Classic lash extensions | 90 min | 40 € |
| Volume lash extensions | 120 min | 55 € |
| Lash lift | 60 min | 30 € |
| Brow lamination | 60 min | 30 € |
| Brow tint & shape | 30 min | 15 € |
The price list is a starting template from the Appointa catalog — names, durations and prices are yours the moment you sign up.
Create a short separate service, e.g. “Patch test”, and set its price to €0 if you don't charge for it. A new client books the test online like any other appointment and gets a reminder, and after the test you note the result in her client record. Only then do you book the real set — no guesswork and no back-and-forth messages.
On the Premium plan, yes. A logged-in client joins the waitlist with the service, the staff member (or “any”) and the dates and hours that suit her. When a matching slot frees up, the client who joined first is notified; if she doesn't book within 15 minutes and the time is still free, the next one in line is notified.
In her client record, under Preferences or Additional notes — e.g. “C curl, 10–12 mm, natural look”. The notes appear when you open her appointment in the web calendar, and she never sees them. Record any reaction to glue under Allergies: it shows as a red warning at the top of her card and in the appointment detail.
They don't install anything — they book through a regular web page. And the ones who'd rather call? You add their appointment in a couple of clicks and everything else works the same: reminder, history, calendar.
Open an account in 5 minutes; the wizard walks you through opening hours, services and your team. Import existing clients from Excel — no retyping.
Mark the appointment as a no-show and Appointa keeps the history per client. Day-before reminders cut most no-shows anyway.
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A demo with ready-made services, a team and appointments for your line of work. No card, no strings.
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