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Who it's for → Auto & services → Car wash
For car washes
Booking software for car washes — a queue outside, bookings on screen.
Customers book online, 24/7 — per lift, bay or lane. Reminders cut forgotten visits, and the schedule stays full.
No card · The demo comes pre-filled with services and a team · Starter free
Appointa for car washes — in practice
A car wash runs in short cycles: an exterior wash in half an hour, a full one in an hour, and a queue down the street on Saturday mornings. Most customers just turn up, while deep cleaning and polishing need booked time. Appointa puts both in one calendar — online bookings and cars that have just pulled in — so you know how much waiting there really is.
Drive-up straight into the calendar
A customer pulls up without a booking? In the Appointa Pro app you log a walk-in in a few taps, with no name or number needed. It takes up that time so nobody else can book it online, and the wash counts toward the day's takings.
Long queue, QR at the entrance
When the Saturday queue reaches the street, put the booking QR code at the entrance. Drivers scan it with their camera, no app needed, and pick a free slot for the afternoon or tomorrow. Instead of driving off, they come back at their own time, and your entrance stays clear.
Every tenth wash free
On the Premium plan you switch on a punch card: customers collect a stamp for every completed appointment and get the tenth wash free or discounted. Stamps are given when you mark the appointment as completed, so enter regulars from their client card, not as an anonymous walk-in.
Slots per lift or bay
Add each lift, bay or lane as a resource and have the service require it — the system assigns a free lift by itself, and two appointments never overlap on the same one.
Bookings 24/7
A customer books their service from the sofa at night — no waiting for you to pick up. You see a tidy schedule in the morning.
Customer reminders
The day before, through the channel the customer has — in the app, by SMS with the add-on, or by e-mail. Fewer forgotten visits, fewer empty slots.
Customer records
Visit history per customer in one place; regulars and recurring appointments in two clicks.
You start with these services ready
The demo and a new account come with a ready-made price list for “Car wash” — change anything in a couple of clicks.
| Service | Duration | Price |
|---|---|---|
| Exterior wash | 30 min | 12 € |
| Full wash | 60 min | 25 € |
| Interior deep clean | 180 min | 80 € |
| Polish & wax | 120 min | 100 € |
The price list is a starting template from the Appointa catalog — names, durations and prices are yours the moment you sign up.
The questions that come up first
Most customers just turn up. Is Starter enough for me?
Rarely. On Starter, every appointment counts toward the 30-a-month limit, including the ones you enter yourself and walk-ins. A car wash that logs them properly uses it up fast, and after that no new appointment can be added until next month. Pro and Premium have no appointment limit.
Can I show customers what a car looks like after polishing?
Yes. Add up to 30 photos to your public page gallery, choose a cover and sort them into categories, say polishing, interior, engine bay. Customers see them next to your prices and the booking button, so they decide on a polish and book it in the same place. The gallery is available on all plans.
Can I sell gift vouchers for a wash or a polish?
On the Premium plan, yes. You issue a voucher for an amount or for a specific service, such as deep cleaning, and send the code to the buyer. Whoever receives it redeems it when booking online or at the counter, and you can see for every voucher whether it's been used and how much is left on it.
How do customers book?
Through your page appointa.hr/s/your-garage — they pick a service and a time, you see the schedule in the morning. Whoever calls, you add manually.
I have two lifts — how do I model that?
Add them as two resources and have the service require a lift. Each appointment automatically takes a free one — two jobs run in parallel, and the system won't allow a third overlapping booking.
Customers forget they're booked.
An automatic reminder the day before, through the channel the customer has — in the app, by SMS with the add-on enabled, or by e-mail — cuts forgotten visits to a minimum.
Tips for car washes
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See “Autopraonica Val” in Appointa — before signing up.
A demo with ready-made services, a team and appointments for your line of work. No card, no strings.
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