The Starter plan is free — start without a card Start free →
Manual contents

Fiscalisation and invoices

Issuing fiscalised invoices from Appointa on the Pro and Premium plans: setup, issuing, storno, delivery to the client and exports for your accountant.

Appointa works alongside any cash register. If you prefer, on the Pro and Premium plans you can also issue invoices to your clients from Appointa itself: for an appointment or as a standalone invoice, on the web and in the Appointa Pro app. Invoices are fiscalised by Codevo Fiskal, and the client gets them in the Appointa app or by email. You still take the money at your salon as before, because Appointa doesn't charge your clients.

This chapter is meant for businesses in Croatia. It takes you through everything in order: what fiscalisation in Appointa is and isn't, how the owner turns it on and sets it up, how you and your team issue invoices and cancel them with a storno, how an invoice reaches the client, how you review invoices and export data for your accountant, and which obligations remain yours.

  1. 01How fiscalisation works in AppointaYour own cash register or invoices from Appointa: who can issue fiscalised invoices, what Codevo Fiskal does and what Appointa doesn't do.
  2. 02Turning on fiscalisationStep by step: taxpayer details, the FINA certificate, business premises and payment device, employee OIBs and confirming registration in ePorezna.
  3. 03Issuing invoicesHow to issue a fiscalised invoice for an appointment or a standalone one, choose the payment method and operator, and what to do when issuing fails.
  4. 04Storno and invoice deliveryHow the client gets the invoice, how to resend it, what the JIR and ZKI are, how to retry fiscalisation and how to cancel an issued invoice with a storno.
  5. 05Invoices and exportsThe invoice list with filters, invoice details, invoices on the client profile and exports for your accountant: invoice list, book of receipts (KPR) and PO-SD.
  6. 06Obligations and pricingWhat stays the business's obligation when you issue invoices from Appointa, what fiscalisation costs and where the terms are: the fiscalisation Terms addendum.